It is immensely satisfying to get so much work through personal recommendation and word of mouth as well as repeat business from clients coming back over three decades. Another source of recommendations brought a new customer to our workshops recently, when the owners of this week's featured dining suite called, having found us in the Which? magazine recommended contractors list, having been highly praised by one of our existing customers.
Unlike many other directories, you cannot buy your way into the Which? listing, you have to be recommended by a customer who subscribes to the magazine. The magazine lists over 130,000 reviews covering a range of local businesses. Each recommendation is checked by a team of Which? Local moderators to make sure that they are genuine.
Another mark of the quality of work carried out by Richard Bull Upholstery is our membership of the Association of Master Upholsterers, whose stand on quality is outlined in this statement from their website:
"The Association recognises that the strength of these trades is dependent on the quality of the service they provide to the public. Endeavouring to underpin consumer confidence in members' work is therefore central to the Association's work. This is why upholsterers and soft furnishers wishing to join have to have their work inspected to ensure that it is of acceptable quality. And this vetting process is repeated periodically for existing members. The Association also has a complaints and mediation procedure to ensure that in those rare instances where there is a dispute between a member and his customer which cannot be resolved amicably, it is settled impartially and justly. We have also published a Consumer Code of Practice outlining what consumers have a right to expect of our members and giving guidance on how to ensure that both a member and his customer are clear on what any contract involves and what the customer can expect from it."
With reviews and independent assessments to ensure quality, you can be sure that your furniture is in good hands when you entrust it to us. Call us on the number shown above or click in the header of any page to send an email for more information.