Image: 1483 - For the second week running - previous client with different furniture!

It is always a pleasure to visit previous clients and for the second week in a row we have been privileged to upholster more furniture for clients who had used our services in the past. This time, the furniture in question was a suite of three sofas, two were two seaters and the other a three seater.

The fabric chosen was a best quality, flame retardant "J Brown" crushed pearl fabric. The choice of such a light colour is quite safe in this case as this range of fabrics is "Teflon" coated to repel dirt and spills, giving an easy wipe-clean surface that will keep its good looks and luxurious feel for many years to come.

To make sure that there was a solid foundation for restoring to "as new" condition, all three sofas were stripped back to the frames and all interiors replaced with best quality flame retardant interiors.

Existing seat cushion interiors were replaced with best quality flame retardant "Reflex" interiors, which carry a ten-year guarantee. They were also wrapped in a secondary casing, comprising Dacron and stockinette, to prolong cushion life. Also, to replace existing back cushion interiors with best quality flame retardant "Fibre-fill" interiors. As previously advised, the combination of "Reflex" and "Fibre-fill" ensures maximum comfort, quality and durability.

Lastly, we made bolsters and finished all four pieces with a rolled edge.

On this occasion, our clients wanted their furniture re-upholstered while they were away on holiday, which we were delighted to do, arranging that they should call us from the airport on arriving home and we would time the delivery of their suite for half an hour after they arrived home, which we did. Yet again, our clients were thrilled with their "new" furniture and they were kind enough to say they would be happy to recommend us.

Subsequently, we were very glad to see that the client filled in the Which? Trusted Trader questionnaire that we left with them, leaving us the following testimonial:

"Five stars for Excellent service, Quality and Value

Complete refurbishment of 4 sofas was excellent. Collection on the day before me flew to the US & delivered within hours of arrival back home. All beautifully finished in line with our requirements, & with no disruption. We would definitely use Richard again.


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