About Richard Bull Upholstery
Which? Magazine Trusted Traders
We are very proud to announce that we have been accredited as a Which? Trusted Trader.
We were approached by Which? Trusted Traders to apply for the prestigious accreditation and we are delighted to announce that after a rigorous assessment process, which included a credit check, customer reference checks (which were picked by Which? at random from all our customers over the last year) and culminated in a visit from a Which? Trusted Traders assessor, who was a Trading Standards Officer with over twenty years experience. The visit lasted a couple of hours and all aspects of our business and the first class service we offer were looked at in depth.
As an aside, we were advised that the references obtained were very complementary and customers commented upon the excellent service we offer in addition to the upholstery!
This isn’t a lifetime accreditation, the endorsement lasts for a year and prior to the expiry we are re-assessed to ensure we are still up to the exacting standards required to carry a Which? Trusted Traders’ seal of approval.
We sincerely hope that along with our accreditations from The Association of Master Upholsterers and The Guild of Master Craftsmen this prestigious accreditation will assure you that you will receive a first class service from us.
Unlike many other directories, you cannot buy your way into the Which? listing, you have to be recommended by a customer who subscribes to the magazine. The magazine lists over 130,000 reviews covering a range of local businesses. Each recommendation is checked by a team of Which? Local moderators to make sure that they are genuine.
Association of Master Upholsterers
Another mark of the quality of work carried out by Richard Bull Upholstery is our membership of the Association of Master Upholsterers, whose stand on quality is outlined in this statement from their website:
“The Association recognises that the strength of these trades is dependent on the quality of the service they provide to the public. Endeavouring to underpin consumer confidence in members’ work is therefore central to the Association’s work. This is why upholsterers and soft furnishers wishing to join have to have their work inspected to ensure that it is of acceptable quality. And this vetting process is repeated periodically for existing members. The Association also has a complaints and mediation procedure to ensure that in those rare instances where there is a dispute between a member and his customer which cannot be resolved amicably, it is settled impartially and justly. We have also published a Consumer Code of Practice outlining what consumers have a right to expect of our members and giving guidance on how to ensure that both a member and his customer are clear on what any contract involves and what the customer can expect from it.”
With reviews and independent assessments to ensure quality, you can be sure that your furniture is in good hands when you entrust it to us. Call us on the number shown above or click in the header of any page to send an email for more information.
Guild of Master Craftsmen
The Guild of Master Craftsmen is the UK’s most established trade association representing skilled tradesmen who strive for excellence in workmanship. Over 400 trades and professions are represented and all Guild members have been assessed and vetted to earn the right to be called master craftsmen. And once accepted into membership they are required to maintain the Guild’s aims and objectives. In the event of any dispute, the Guild of Master Craftsmen has a proven procedure for conciliation and arbitration.
By choosing to use a member of the Guild of Master Craftsmen, you can be assured of professional expertise, integrity and a commitment to high standards and therefore value for money. Search their online directory of members at findacraftsman.com.
A bit about what our customers are saying
Richard was very professional, efficient, reliable and courteous. He offered advice and delivered good on time. The work is excellent, I have no hesitation in thoroughly recommending this company. Everything looks brand new! Very, very pleased.Marion, Essex, Nov 2017
Provision of Service Information. Essential site information easily summarised.
Complaints Policy. If you have a complaint, please get in contact with us immediately so we can help resolve this.
Copyright 2017 - Richard Bull t/a Richard Bull Upholstery